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Plumbing First Aid
An overflowing toilet needs urgent attention to avoid water damage and mess.
- Turn off the water supply: Locate the shut-off valve near the toilet and turn it off to stop the flow.
- Plunge gently: Use a plunger to attempt dislodging the blockage. Apply firm pressure but avoid too much force.
- Use a snake: If plunging doesn’t work, a toilet auger can help break through the clog.
- Clean up promptly: Prevent water damage by mopping up any overflowed water and sanitizing the area.
If the problem persists, call Ackinclose & Son for fast repairs!
A gas leak is serious. Follow these steps immediately if you smell gas in your home.
- Turn off the gas supply: Locate your gas meter and shut off the valve.
- Ventilate your home: Open windows and doors to let fresh air circulate.
- Don’t use electrical switches: Avoid turning lights on or off as this could trigger a spark.
- Evacuate your home: Leave the premises and call your gas company or 911.
Don’t take chances – Call Ackinclose & Son for expert gas leak detection!
A clogged drain can disrupt your day, but don’t panic – there are easy steps to clear it up.
- Check the drain trap: Clear out any visible debris that might be blocking the flow.
- Use a plunger: Apply pressure to dislodge the clog, especially in sinks and toilets.
- Try a drain snake: For tougher clogs, use a drain snake to pull out stubborn blockages.
- Avoid harsh chemicals: They can damage pipes and the environment. Opt for eco-friendly solutions.
If you suspect a burst pipe, take immediate action:
- Turn off the water supply to your house. It's crucial to know the location of all shut-off valves in your home.
- Contact a professional plumber as soon as possible to assess and repair the issue and prevent as much water damage as possible.
If your hot water tank is leaking, follow these steps:
- Turn off the water supply by shutting off the valve on the cold side of the tank.
- Place a hose on the bottom valve of the tank to drain any remaining water.
- Switch off the breaker labeled 'HWT' in your electrical panel to cut power to the tank.
- Contact a plumber immediately for expert assistance and repair.
If your water doesn't get hot enough, try the following:
- An older tank may struggle to heat water efficiently.
- Ensure that the tank has power and that the gas (if applicable) is turned on.
- Is it leaking? A leaking tank could affect its ability to heat water properly.
- Thermostat settings: Verify that the thermostat is not set too low, as this could impact water temperature.
If your radiators aren’t heating properly, it could be due to air or pressure problems.
- Bleed your radiators: Use a radiator key to release trapped air and restore heat.
- Check the pressure: Low pressure can cause your radiators to fail. Top up the system if needed.
- Ensure the thermostat is working: Check the settings on your thermostat to ensure it’s set correctly.
- Check the boiler: Make sure the boiler is functioning and not showing error codes.
Low water pressure in the shower can be annoying. Here’s how to restore it.
- Check for clogs: Mineral build-up in the showerhead can restrict water flow. Remove and clean it.
- Inspect the water valve: Ensure the water valve is fully open to allow maximum water flow.
- Examine your water pressure regulator: If you have one, it may need to be adjusted.
- Look for leaks: Leaking pipes can cause reduced water pressure. Inspect your pipes for any signs of leaks.
If you need a hand with your pressure issues – give us a call!
When your boiler shuts off unexpectedly, there could be several underlying causes.
- Check for error codes: Many modern boilers display error codes. Look them up in your manual.
- Examine the thermostat: Ensure it’s set to the right temperature and is functioning properly.
- Check the pilot light: If it’s out, relight it according to the manufacturer’s instructions.
- Inspect for leaks: A water leak may be causing the boiler to shut off as a safety measure.
Need a professional fix? We can come over and get your boiler back on track 🙂
Frozen pipes can burst and cause serious water damage. Here’s what to do if your pipes freeze.
- Turn off the water supply: If you suspect a pipe is frozen, turn off the main water valve to prevent flooding.
- Warm up the area: Use a space heater or warm towels to gently thaw the frozen pipe.
- Apply heat to the pipe: Use a hairdryer or heat tape directly on the frozen section of the pipe.
- Do not use an open flame: Never use a blowtorch or open flame to thaw pipes as it can cause damage.
General Plumbing Knowledge
If you're experiencing issues with your hot water tank, it's essential to conduct regular maintenance and inspections. Here are some steps to ensure optimal performance:
- Visual Inspection: Regularly check for moisture around the tank and pipes to detect any leaks. Look for signs of rust and corrosion, particularly around the pipes on the top of the tank.
- Flushing: It's recommended to flush your hot water tank at least once a year to remove sediment buildup and maintain efficiency. This helps prevent clogs and ensures consistent heating.
By performing these simple maintenance tasks, you can prolong the lifespan of your hot water tank and ensure it continues to provide reliable hot water for your needs.
For general maintenance on household drains, follow these tips:
- Clear Traps: Regularly remove debris and hair from the traps under sinks to prevent clogs.
- Items to Avoid: Never put the following items down your drain: eggshells, coffee grounds, food waste, grease (like bacon fat), or any chemicals. These can degrade the pipes and cause blockages.
- Monthly Cleaning: Once a month, or even twice, pour a mixture of hot water, vinegar, and baking soda down the drain. Start by pouring 1 cup of baking soda followed by vinegar. Let it sit overnight, then flush the drain with very hot water the next morning.
Following these maintenance tips can help keep your household drains clear and prevent issues.
The choice between electric and gas hot water tanks depends on various factors:
- Environmental Considerations: Electric tanks are increasingly favored due to their lower greenhouse gas emissions.
- Installation Cost and Warranty: Electric tanks generally have lower installation costs and longer warranties compared to gas tanks.
- Efficiency: Gas tanks are more efficient at heating water, especially for on-demand units, which can result in lower running costs.
- Alternative Options: Consider a heat pump hot water system as another environmentally friendly and energy-efficient alternative.
Ultimately, the best choice depends on your specific needs, budget, and environmental concerns.
Replacing plumbing fixtures at the right time can save you from leaks, water waste, and costly repairs.
- Faucets and showerheads: Every 10-15 years or when you notice leaks.
- Toilets: Consider replacing after 25 years for better efficiency and fewer clogs.
- Hoses and pipes: Check for wear every 5-10 years, especially if they're old or corroded.
- Water filters and softeners: Change them annually to keep your water clean and clear.
Need advice on replacing your fixtures? Reach out anytime 🙂
Proper water pressure ensures your plumbing works effectively and efficiently.
Here’s how to maintain good water pressure:
- Check for leaks: Even small leaks can reduce water pressure.
- Clean faucet aerators and showerheads: Mineral buildup can reduce water flow.
- Consider a pressure regulator: If your home has high water pressure, install one to protect pipes.
- Flush your pipes regularly: Sediment buildup can restrict water flow.
If you're experiencing low water pressure, give us a call.
Undetected leaks can cause significant damage to your home. Stay alert for these subtle signs.
- Water stains or mold: Check for wet spots or discoloration on ceilings and walls.
- Increased water bills: A sudden spike can indicate a leak in your system.
- Unusual sounds: Hissing, dripping, or running water sounds even when nothing is on.
- Wet floors or carpets: Moisture in areas that aren't near any water source.
Suspect a leak? Call us and we can come over and check your pipes for you. 🙂
Prevent plumbing problems while you're away by taking a few simple precautions.
- Shut off the water supply: Prevent flooding by turning off the main water valve.
- Drainpipes and appliances: Drain your washing machine, dishwasher, and pipes to avoid freezing or leaks.
- Insulate pipes: Ensure pipes are properly insulated if you're traveling in winter.
- Turn off your water heater: Save energy and avoid any issues while you're gone.
Making simple adjustments to your plumbing can lower energy costs and reduce your carbon footprint.
- Install low-flow fixtures: Save water with low-flow faucets and showerheads.
- Upgrade to a tankless water heater: Go on-demand and only heat water when needed.
- Insulate your pipes: Keep water at the right temperature and reduce energy loss.
- Fix leaks quickly: Dripping faucets waste both water and energy.
Ready to upgrade to energy-efficient plumbing? We're here to help.
Ensuring your home is properly heated without wasting energy is key to comfort and savings.
- Service your heating system regularly: Annual maintenance ensures your furnace or boiler runs at peak efficiency.
- Seal drafts: Check windows, doors, and vents for drafts, and seal them to prevent heat loss.
- Install a programmable thermostat: Set it to lower temperatures when you're not home to save on heating costs.
- Consider upgrading to high-efficiency systems: A high-efficiency furnace or heat pump can save you money over time.
Inspect for Winter Damage:
- Check all pipes and faucets for signs of damage from freezing temperatures.
- Look for leaks or cracks in outdoor plumbing.
Clean Gutters and Downspouts:
- Remove debris and fallen leaves to prevent clogs.
- Ensure downspouts direct water away from your home’s foundation.
Check Sewer and Drain Lines:
- Schedule a professional inspection to ensure no roots or debris are clogging the lines.
- Use a drain cleaner safe for pipes if necessary.
By following our seasonal plumbing and maintenance tips, you can help prevent issues and ensure your home’s plumbing system runs smoothly throughout the year.
Irrigation System Maintenance:
- Check sprinkler heads and repair any that are damaged or misaligned.
- Adjust the system to avoid overwatering.
Inspect Water Pressure:
- Test the water pressure to ensure it’s within the recommended range (40-60 psi).
- Install a pressure regulator if necessary.
Vacation Prep:
- Turn off the main water supply if you’re going on vacation to prevent leaks.
- Set the water heater to vacation mode or a lower temperature.
By following our seasonal plumbing and maintenance tips, you can help prevent issues and ensure your home’s plumbing system runs smoothly throughout the year.
Leaf Removal:
- Clear fallen leaves from gutters, downspouts, and drains to prevent clogs.
- Rake leaves away from storm drains to avoid backups.
Prepare Outdoor Faucets:
- Disconnect and drain garden hoses.
- Install faucet covers or insulated bibs on outdoor spigots.
Test Heating Systems:
- Check your home’s heating system, including radiators and boilers, for efficiency.
- Bleed radiators if necessary to remove air pockets.
Inspect the Roof:
- Ensure your roof and flashing are in good condition to prevent leaks.
- Clear any debris from the roof and gutters.
By following our seasonal plumbing and maintenance tips, you can help prevent issues and ensure your home’s plumbing system runs smoothly throughout the year.
Winterizing Pipes:
- Insulate exposed pipes to prevent freezing.
- Disconnect and store outdoor hoses.
- Drain and shut off outdoor faucets.
- Keep garage doors closed to protect plumbing in unheated areas.
Check for Leaks:
- Inspect pipes for leaks before temperatures drop.
- Repair any leaks promptly to avoid freezing and bursting pipes.
Water Heater Maintenance:
- Flush the water heater to remove sediment buildup.
- Check the water heater's thermostat and set it to 120°F (49°C) for optimal performance.
Sump Pump Check:
- Test your sump pump to ensure it's working properly.
- Clean the sump pit and pump inlet screen.
By following our seasonal plumbing and maintenance tips, you can help prevent issues and ensure your home’s plumbing system runs smoothly throughout the year.
DIY Tips!
Calling a plumber doesn't always have to be your first step. Here are some tips and tricks for keeping up with maintenance and fixing small issues yourself. Of course we're here to help you with any of these as well!
Clogged drains are common, but you don’t always need harsh chemicals to clear them. Try these simple methods!
- Boiling water: Pour boiling water down the drain to loosen grease or soap build-up.
- Baking soda and vinegar: Use ½ cup of baking soda followed by ½ cup of vinegar, let it sit for 10 minutes, and then flush with hot water.
- Plunge it: Use a plunger to break up the clog. Cover the overflow hole if needed for a better seal.
A leaky faucet wastes water and can be annoying, but it’s an easy fix for most homeowners.
- Turn off the water supply: Locate and shut off the water supply under the sink.
- Inspect the washer or O-ring: These are often the culprits. Replace worn washers or O-rings.
- Reassemble the faucet: After replacing the parts, reassemble the faucet and turn the water back on.
Preventing toilet clogs can save time and frustration. Here are some simple tips.
- Flush only toilet paper: Avoid flushing anything else, including wipes, paper towels, or sanitary products.
- Keep it clean: Regularly clean your toilet to prevent mineral build-up that can lead to clogs.
- Mind the water level: If your toilet is constantly flushing slowly, check the water level in the tank and adjust the float valve.
Regular maintenance can extend the life of your water heater and keep it running smoothly.
- Flush the tank: Drain a few gallons of water from the tank to remove sediment build-up, which can reduce efficiency.
- Check the thermostat: Ensure the thermostat is set to 120°F for optimal performance and energy savings.
- Inspect the anode rod: This rod protects your tank from rust. Replace it if it’s worn out.
Frozen pipes can cause major issues, especially in the winter. Here’s how to prevent them.
- Insulate exposed pipes: Use foam insulation around pipes in unheated areas like basements and crawl spaces.
- Keep cabinets open: Open kitchen and bathroom cabinet doors to allow warm air to reach pipes.
- Let the water drip: During cold weather, leave a faucet slightly open to allow water to flow, preventing freezing.
A running toilet is an annoying waste of water, but you can usually fix it yourself.
- Check the flapper valve: If it’s damaged or dirty, replace it to ensure it seals properly.
- Adjust the float: The float controls the water level. If it's too high, it can cause water to run constantly.
- Inspect the fill valve: If it’s malfunctioning, it may need to be replaced to stop the running water.
A clogged showerhead can reduce water flow. Here's how to clean it and restore good pressure.
- Soak in vinegar: Remove the showerhead and soak it in vinegar for a few hours to break down mineral deposits.
- Scrub with a toothbrush: After soaking, use a brush to remove any remaining debris.
- Rinse thoroughly: Once clean, reattach the showerhead and run water through it to clear out the vinegar.
Water leaks can cause significant damage if left unchecked. Here’s how to stay ahead of them.
- Inspect for visible leaks: Regularly check under sinks, around faucets, and along visible pipes for signs of leaks.
- Know your shut-off valve: Familiarize yourself with the location of your water shut-off valve in case of emergency.
- Use leak detectors: Place inexpensive water leak detectors around your home in areas prone to leaks.
Planet-Friendly Living
Sustainable plumbing practices enhance eco-friendliness by:
- Water Efficiency: Low-flow fixtures reduce water use.
- Energy Efficiency: Energy-efficient heaters and pipe insulation save energy.
- Eco-Friendly Materials: Recycled or sustainable materials lower environmental impact.
- Rainwater Harvesting: Collecting rainwater reduces municipal water reliance.
- Greywater Recycling: Reusing greywater for non-potable uses conserves water.
Benefits include resource conservation through more efficient use of water and energy, lower utility bills, reduced emissions and less strain on water supplies.
Green plumbing practices help reduce environmental impact by:
- Proper Disposal: Safely disposing of old materials and recycling when possible.
- Eco-Friendly Products: Using non-toxic, biodegradable cleaners and sealants.
- Water Conservation: Installing water-saving fixtures and appliances.
- Energy Efficiency: Promoting energy-efficient water heaters and pipe insulation.
- Leak Prevention: Regular maintenance to prevent leaks and water waste.
These practices ensure that plumbing work is both efficient and environmentally friendly, contributing to a more sustainable future.
An electric hot water tank is generally considered better for the environment than a gas one for several reasons:
- Lower Emissions
Electric hot water tanks don’t burn natural gas, which means no combustion emissions AND fewer greenhouse emissions. - Higher Efficiency
Electric heaters use all their energy to heat the water - gas tanks lose some amount of energy through the venting of combustion gas. - Potential for Green Energy Use
Homeowners can choose to use renewable energy providers or install solar panels to generate their own clean electricity, further reducing their environmental footprint. - Longer Lifespan
Gas hot water tanks are more expensive to install and tend to not last as long as electric ones, and require more maintenance.
You can also consider a heat pump hot water system as another environmentally friendly and energy-efficient alternative.
Reducing water usage at home is easy with these tips:
- Install Low-Flow Fixtures: Switch to low-flow faucets and showerheads to cut down water usage without sacrificing pressure.
- Install a Leak Detector: You can monitor your water usage with an app.
- Fix Leaks Promptly: Even small leaks can waste a lot of water over time. Fix them as soon as you notice them.
- Use Water-Efficient Appliances: Opt for water-efficient appliances like dishwashers and washing machines that use less water per cycle.
- Turn Off Taps: Don’t leave the tap running while brushing your teeth or washing dishes.
- Collect Rainwater: Use rain barrels to collect water for gardening.
- Shorten Showers: Aim to keep showers under 5 minutes.
Implementing these simple changes can significantly reduce your water usage and help conserve this vital resource.
Rainwater harvesting is an eco-friendly way to utilize natural resources and promote sustainable living.
- Water Conservation: Reduces reliance on municipal water resources.
- Cost Savings: Lowers your water bill by using free rainwater for irrigation.
- Environmental Impact: Decreases stormwater runoff, reducing erosion and water pollution.
What is involved: installing gutters and downspouts, choosing a storage tank, adding a filter for debris, and connecting everything to your irrigation system. We can help you with all of the above!
By insulating your pipes, you not only save money but also contribute to a more sustainable and eco-friendly home.
- Energy Savings: Insulated pipes retain heat better, reducing the energy needed to heat water.
- Cost Efficiency: Lower energy usage translates to reduced utility bills.
- Environmental Impact: Decreased energy consumption reduces greenhouse gas emissions.
What is involved: choosing the right insulation, measuring and cutting, wrapping your pipes and sealing the insulation. As always, we’re here to help!
Solar water heating systems offer numerous benefits, including:
- Renewable Energy Source: They use the sun’s energy, reducing reliance on non-renewable energy sources like gas and electricity.
- Cost Savings: After the initial installation, solar energy is free, leading to significant savings on your energy bills.
- Environmentally Friendly: Solar systems reduce greenhouse gas emissions and your carbon footprint.
- Efficiency: Modern solar water heaters are highly efficient, providing ample hot water even in colder climates.
- Low Maintenance: These systems have low maintenance requirements and long lifespans, making them a durable and reliable option.
By investing in a solar water heating system, you can enjoy sustainable hot water while contributing to a greener planet.
Greywater recycling involves reusing water from sinks, showers, and washing machines for purposes like irrigation or toilet flushing. Here’s how it works:
Greywater is collected from household drains excluding toilets and kitchen sinks. The collected water is filtered to remove particles and impurities, and the treated greywater is then redirected for non-potable uses such as garden irrigation or flushing toilets.
Benefits include
- Water Conservation: Reduces the demand on municipal water supply, conserving a vital resource.
- Cost Savings: Lower water bills by reusing water that would otherwise go down the drain.
- Environmental Impact: Reduces the strain on wastewater treatment facilities and minimizes environmental impact.
Eco-friendly plumbing materials and fixtures include:
- Recycled Pipes: Pipes made from recycled metals or plastics reduce resource use.
- Biodegradable Sealants: Non-toxic, biodegradable sealants are safer for the environment.
- Low-Flow Fixtures: Faucets and showerheads designed to conserve water.
- Sustainable Materials: Fixtures made from sustainable or renewable resources.
- Efficient Appliances: Water-saving toilets and dishwashers that use less water.
Using these materials helps reduce environmental impact and promotes sustainability in plumbing.
When it comes to sustainable plumbing, it’s important to look at the entire lifecycle of your system. This means considering how materials are sourced and their recyclability at the end of their use. Here are some examples of sustainable pipe materials:
- PEX (Cross-Linked Polyethylene): PEX is both flexible and durable. It requires fewer resources to manufacture compared to copper and metal. Its longer lifespan means you won’t need frequent replacements, reducing material use over time. (Ideal for water lines)
- Cast Iron: While PEX and plastic alternatives are less resource-intensive to produce, cast iron excels in durability. It can last for many decades and is more recyclable than plastic. (Best for drainage systems)
- Reclaimed and Recycled Materials: Using recycled or reclaimed piping, like copper or PVC, minimizes waste and reduces the demand for new raw materials. Repurposing these materials can also be cost-effective, helping you stay within budget.
When it comes to sustainable plumbing, it’s important to look at the entire lifecycle of your system. This means considering how materials are sourced and their recyclability at the end of their use. Here are some examples of sustainable pipe materials:
- PEX (Cross-Linked Polyethylene): PEX is both flexible and durable. It requires fewer resources to manufacture compared to copper and metal. Its longer lifespan means you won’t need frequent replacements, reducing material use over time. (Ideal for water lines)
- Cast Iron: While PEX and plastic alternatives are less resource-intensive to produce, cast iron excels in durability. It can last for many decades and is more recyclable than plastic. (Best for drainage systems)
- Reclaimed and Recycled Materials: Using recycled or reclaimed piping, like copper or PVC, minimizes waste and reduces the demand for new raw materials. Repurposing these materials can also be cost-effective, helping you stay within budget.
Questions about your plumbers, Ackinclose & Son
The good news is, we will come to you, no matter where you are, from Sidney to Port Renfrew! Our call-out fee helps offset our travel expenses and travel time to reach your location.
The fee includes the assessment of the problem and the development of a solution.
This allows us to quality service at an accessible rate while covering our operational costs.

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Our business hours are: 7:30am to 5pm, Monday to Sunday.
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Call us: 250-589-5651

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Plumber TQ #01120pl99 | Fully Bonded | Fully Insured for Damage and Liability
Work Safe #200488273 | Gas Contractor License #LG0210827

We are based in Victoria, BC.